Privacy Policy

1. INFORMATION WE COLLECT

a) Information You Provide

• Name
• Email address
• Mobile number
• Login credentials
• Payment-related details (processed via third-party gateways)
• Any information submitted during registration or support requests

b) Automatically Collected Information

• IP address
• Device and browser information
• Usage data (pages visited, actions performed)
• Cookies and similar technologies

2. HOW WE USE YOUR INFORMATION

We use collected information to:

• Create and manage user accounts
• Facilitate tournament participation
• Process payments via payment gateways
• Communicate important updates
• Improve platform performance and security
• Comply with legal and regulatory requirements

3. ROLE OF AUCTIONBASE (IMPORTANT)

• AuctionBase is a technology platform only.
• Tournament organisers are independent third parties
• Player fees are collected on behalf of organisers
• AuctionBase does not control tournaments, prizes, or outcomes

4. PAYMENT INFORMATION

• Payments are processed through secure third-party payment gateways
• AuctionBase does not store card, UPI, or bank details
• Payment gateways follow their own privacy and security policies

5. DATA SHARING

We may share information only:

• With organisers (limited to tournament-related needs)
• With payment gateways for processing payments
• When required by law or government authorities
• To protect our legal rights and prevent fraud

We do not sell user data.

6. DATA SECURITY

We implement reasonable technical and organisational safeguards to protect your information.

However, no system is completely secure, and users share information at their own risk.

7. COOKIES

We use cookies to:

• Improve user experience
• Track platform usage
• Maintain login sessions

You can disable cookies in your browser settings, but some features may not function properly.

8. DATA RETENTION

• User data is retained as long as required for platform operations or legal compliance
• We may retain certain data even after account deletion where legally required

9. USER RIGHTS

Users may:

• Access or update their information
• Request account deletion (subject to legal obligations)
• Withdraw consent by discontinuing platform use

10. CHILDREN'S PRIVACY

AuctionBase is not intended for users below 18 years of age.

We do not knowingly collect data from minors.

11. CHANGES TO PRIVACY POLICY

We may update this policy periodically.

Continued use of the Platform indicates acceptance of the updated policy.

13. CONTACT INFORMATION

For privacy-related concerns:

• Email: support@auctionbase.in
• Business Name: AuctionBase